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Timeliness, transparency, and trust: A framework for managing online customer complaints
Academic Article
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Identity
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Overview
Authors
Stevens, Jennifer L
Publication Date
2018-05-01
Published In
Business Horizons
Journal
Identity
Digital Object Identifier (doi)
https://doi.org/10.1016/j.bushor.2018.01.007
Additional document info
Start Page
375
End Page
384
Volume
61
Issue
3