Exploring the impact of customer mistreatment on salespeople's emotion management and selling success: the key role of emotional authenticity Presentation

Description

Date/time Interval

• 2020-06-01 - 2020-06-30

Occurs Within Event

• Annual Conference of the Global Sales Science Institute (GSSI) 

Participant

• Lai Bennejean, Christine   Presenter   2020-06-01 - 2020-06-30