The Impact of Customer Mistreatment on Salespeople’s Emotion Management and Selling Success: The Key Role of Emotional Authenticity Presentation

Description

Date/time Interval

• 2020-01-01 - 2020-01-31

Occurs Within Event

• Society for Marketing Advances (SMA) Annual Conference 

Participant

• Lai Bennejean, Christine   Presenter   2020-01-01 - 2020-01-31